FAQ

Where is your jewellery made?

Chrissy L Jewellery is proudly designed in Australia and brought to life by skilled artisans from around the globe. Every piece reflects our commitment to craftsmanship, attention to detail, and a no-compromise attitude.

How do I care for my jewellery?

Bold pieces deserve a little TLC. Keep your Chrissy L jewellery looking its best by avoiding water, perfumes, and harsh chemicals. Gently wipe with a soft cloth after wearing to keep the shine alive. 

Please store in pouch provided to extend the life of your pieces.

Do you ship internationally?

Yes! We offer worldwide shipping, so no matter where you are, Chrissy L Jewellery can be part of your world. Shipping costs and times vary by location—check our Shipping Policy for all the details.

What is your return policy?

We want you to love your jewellery as much as we do. Our return policy is valid for up to 14 days after the purchase of goods. We will gladly offer store credit and/or exchanges for the value of your purchase of all full-priced items that are unworn and in their original condition. Please note we do not issue refunds for a change of mind or for an incorrect purchase. You will be responsible for paying for your own shipping costs to return your item, unless the item is faulty.


To qualify for a return:

• Items must be in their original condition without signs of wear or damage.

• Items returned by mail must be in all original packaging (tags, box included)

The following items are non-returnable:

• Earrings

• Gift cards

There are NO exchanges or store credit on sale items.

All purchases on sale items are final.

For health and safety reasons, we do not accept returns for earrings.


Address for returns is:

PO Box 124
Ramsgate NSW 2217

How often do you release new collections?

We don’t believe in blending in, and neither should your style. New collections drop frequently, inspired by the Mediterranean Coast, 70’s energy, and unstoppable women like you. Sign up for our VIP Newsletter to be the first to know.

Who can I contact if I have questions about my order?

Our customer team is here to help! Reach out via email at info@chrissyl.com.au

or head to our Contact Us page.

Do you offer gift cards?

Absolutely! Give the gift of bold beauty with a Chrissy L Jewellery gift card. It’s the perfect way to let someone choose their next iconic piece.